FAQ
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Shipping
- CY Delivery: 7-10 Working Days €5.00
- CY Next Day Delivery: 1-2 Working Days €10.00
- GR Delivery: 10-15 Working Days €15.00
- European Delivery: 15-20 Working Days €20.00
Next Day Delivery orders are available only in Cyprus and they are processed within 1-2 business days.
Orders are typically processed within 10 business days. Once processed, shipping times vary depending on your location and the shipping method selected at checkout. You will receive a notification email as soon as your order ships.
Once an order has been placed, it is processed quickly to ensure prompt delivery. If you need to modify your order, contact us within the first 8 hours of purchase. While we cannot guarantee changes, we will do our best to accommodate your request. If the order is shipped, the standard return procedure applies.
Send us an email on support@bando2324.com or submit the contact form on the website chat button.
Send us an email on support@bando2324.com or submit the contact form on the website chat button.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.
Payment
We accept various payment methods, including credit/debit cards, Google Pay and Apple Pay. Also we offer the option to pay with cash on delivery if you place the order through our Instagram account. You can choose the most convenient option for you during checkout.
Yes, we offer gift cards that can be purchased and redeemed on our website. Gift cards are a perfect option for friends and family who love streetwear but are difficult to shop for. To Buy gift cards please contact us by email or Instagram.
No additional Customs Fees or Duties for EU/SWISS delivery addresses. Customs fees or duties may apply to international orders, depending on your country’s regulations. These fees are not included in the shipping charges and are the responsibility of the customer to pay. We recommend contacting your local customs office for more information.
Returns
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Yes, we offer a return and exchange policy. If you’re not satisfied with your purchase for any reason, you can return the item(s) within 7 days of receipt for a refund or exchange. Please make sure the item(s) are in their original condition with tags attached. *Note that 20% of the original order cost (excluding the shipping) will be kept as a processing fee. Return shipping is paid by the buyer.
Once an order has been placed, it is processed quickly to ensure prompt delivery. If you need to cancel your order, contact us within the first 8 hours of purchase. While we cannot guarantee changes, we will do our best to accommodate your request. Please note that a 10% processing fee will be kept in case of cancellation. If the order is shipped, the standard return procedure applies.
Send us an email on support@bando2324.com or submit the contact form on the website chat button.
Orders & Products
Yes, each and every product we sell is guaranteed to be authentic. Before being listed for sale, they are thoroughly authenticated and verified by our trusted UK-based legit checkers. We have developed the ability to distinguish between legitimate and replica items. If you have any questions, please contact us directly.
Absolutely! If there’s a particular item, you’re looking for that isn’t currently listed on our website, you can submit a request through our customer support channels. Simply reach out to us via email, live chat, or Instagram and provide details about the item you’re interested in. Our dedicated team will do their best to source the requested item for you or suggest suitable alternatives based on your preference.
We try to keep our inventory updated regularly, but availability is subject to change. While some items may be restocked, others may not be replenished once sold out. We recommend signing up for our newsletter notifications email list to stay informed about restocks and new arrivals.
Yes, we offer wholesale and bulk ordering options for businesses and organizations interested in purchasing larger quantities of our products (15+ pcs). Please contact us through email or Instagram, for more information and pricing details.
We provide sizing information for each item based on the manufacturer’s specifications. However, sizing can vary between brands and styles. We recommend contacting us directly on Instagram @bando_2324 for any size related questions.